Event-Window Study

Network Event Impact Assessment

Measure how a defined network event — outage, upgrade, coverage change — affected subscriber usage, complaints proxies, and disconnect rates in the affected geography.

Format
Event-window study
Timeline
2–3 weeks
Basis
From KRW 6,400,000
Report an event window
Network operations team reviewing coverage maps and incident logs

When to commission this

After a material service disruption when you need subscriber-level evidence for internal post-mortems, customer compensation decisions, or regulator correspondence. We align event timestamps with your NOC logs before analysis begins.

Deliverables

  • Pre/during/post usage comparison for affected cells or regions
  • Disconnect and downgrade spikes tied to the event window
  • Recovery curve estimates with annotated methodology
  • Formal report suitable for external submission